Page 11 - Becoming a Successful Manager

2 KNOWING THE TERRITORY

As you study Part I, keep in mind three key principles you
need to follow to be a successful professional manager:

• Strive to create a departmental culture that enables people
under your influence to be productive and to grow, wherever

they are located.
• Surround yourself with people who are trustworthy and whom
you respect, both personally and professionally.
• Establish and employ interpersonal and technological commu-
nication protocols that are effective for each member of your
staff.