Page 24 - Becoming a Successful Manager

Sensitivity is as important to managing people as music
is to dancing.

A professional manager is an effective teacher, a

sensitive counselor, and a master gardener.

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Defining Your Role

BEFORE YOUR PROMOTION, YOU MANAGED only one person: your-
self. In this limited managerial function, your efforts and effec-
tiveness alone determined your success. You must have been good
at what you were doing or you wouldn’t be in your current position
of departmental manager. But your “doing” skills that were once
admired and rewarded are not the only ones you get paid for now.
The new rules for succeeding are substantially different.
In your role as departmental manager, your two main respon-
sibilities are:

• To stimulate the members of your staff to be the best they
can be

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