Page 36 - John Kador - 201 Best Questions to Ask on Your Interview-McGraw-Hill (2002)
P. 36

WHY YOU HAVE TO QUESTION


                                tions—which usually begin with “how,” “when,” and “who”—create op-
                                portunities for a conversation and a much richer exchange of informa-
                                tion. This is a closed-ended question:

                                CANDIDATE: Does the company have a child-care center on-site?
                                INTERVIEWER: Yes.

                                  Here is an open-ended question:

                                CANDIDATE: How does the company support working parents?
                                INTERVIEWER: Let me show you a brochure about our award-winning
                                  day-care center located right here in the building. Working Woman re-
                                  cently rated it one of the top ten corporate day-care centers in the
                                  United States . . .

                                  “Why” questions also start open-ended questions, but they often
                                come off as too challenging in a job interview. See rule 8, below.


                                2. Keep It Short
                                Nothing is as disconcerting as a candidate spewing out a long, compli-
                                cated question only to have the interviewer look confused and say, “I’m
                                sorry. I don’t understand your question.” Restrict every question to one
                                point. Resist mouthfuls like this:
                                I know that international sales are important, so how much of the com-
                                pany’s revenues are derived from overseas, is that percentage growing,
                                declining, or stable, do international tariffs present difficulties, and how
                                will currency fluctuations impact the mix?
                                No interviewer should be expected to take on such a complicated ques-
                                tion. If you really think a conversation about these points is in your in-
                                terest, indicate your interest in the issue and then break the question into
                                separate queries.


                                3. Don’t Interrupt
                                Wait for the interviewer to finish the question. In other words, listen.
                                Many candidates get anxious or impatient and jump in before the inter-


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