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                                    About the Authors
                                    For more than two decades, Sandra Podesta has used her marketing and
                                    writing talents to convince people to make decisions and act on them. In
                                    the corporate arena, Ms. Podesta has served as Creative Director and Di-
                                    rector of Advertising for Fortune 500 organizations, producing results on
                                    promotions that span a cross-section of industries. On the advertising
                                    agency side, she’s lent her talents to both Creative and Account Manage-
                                    ment teams. As President of eBusinessWriting.com LLC, she supports
                                    the marketing efforts of clients in both the public and private sectors in-
                                    cluding major financial institutions, technology companies, consulting
                                    firms, non-profit and other organizations.
                                        In her seminar, “Mastering the Art of Effective Business Writing,” Ms.
                                    Podesta introduces executives, managers, administrators, sales and
                                    customer service representatives to her proven and straightforward,
                                    four-step business writing process. Combining systematic guidance
                                    and relevant examples with supervised application and immediate
                                    feedback, she leads participants from conceptualization through final
                                    edit. This stimulating workshop has earned praise from clients, col-
                                    leagues and seminar participants alike.
                                        Andrea Paxton  offers the insider’s view that only a solid back-
                                    ground in human resources and training can produce. She has worked
                                    extensively with every phase of the interview, selection, hiring and
                                    training processes at major corporations such as Chase Manhattan Bank
                                    and John Hancock Financial Services as well as at smaller, growing
                                    firms. For companies without them, she has built recruitment programs
                                    from the ground up. Through her most recent experience with AIG, the
                                    largest US-based international insurance company, Ms. Paxton’s human
                                    resources perspective is now global in scope.
























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