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FINITE-CAPACITY QUEUES                    413

                           Table 9.8.2  Numerical results for the D/M/c/c + N queue
                                        ρ = 0.8                ρ = 0.95
                                 N = 0  N = 10 N = 25    N = 0  N = 50 N = 75
                     c = 5   app 1.02E-2 6.99E-4 6.59E-7  1.48E-1 1.39E-6 6.83E-9
                             exa 1.11E-2 7.49E-4 7.06E-7  1.59E-1 1.44E-6 6.74E-9
                     c = 25  app 1.59E-3 1.44E-4 1.37E-7  4.98E-2 7.54E-7 3.53E-9
                             exa 1.71E-3 1.55E-4 1.46E-7  5.23E-2 7.80E-7 3.65E-9
                     c = 100 app 2.16E-4 2.08E-6 1.97E-9  9.60E-3 1.94E-7 9.07E-10
                             exa 2.32E-4 2.23E-6 2.11E-9  9.96E-3 2.00E-7 9.39E-10


                Interpretation of formula (9.8.4)
                Define for the infinite-capacity M/G/c queue the tail probability
                         (∞)
                             = the long-run fraction of customers who find N + c or
                         N+c
                               more other customers present upon arrival.
                                      (∞)      ∞      (∞)
                By the PASTA property     =         p   , and so formula (9.8.4) can be
                                      N+c      j=N+c  j
                written in the more insightful form
                                                      (∞)
                                              (1 − ρ)  N+c
                                        P rej =      (∞)  .                  (9.8.8)
                                               1 − ρ
                                                     N+c
                                                   (∞)
                Practitioners often use the tail probability    from the infinite-capacity model as
                                                   N+c
                an approximation to the rejection probability in the finite-capacity model. The for-
                mula (9.8.8) shows that this is a poor approximation when ρ is not very small. The
                              (∞)                    −1
                approximation    differs by a factor (1−ρ)  from the right-hand side of (9.8.8)
                              N+c
                when N gets large. The improved approximation (9.8.8) is just as easy to use as
                                 (∞)
                the approximation    . In queueing systems in which the proportionality relation
                                 N+c
                                                                    (∞)        (∞)
                (9.8.3) does not necessarily holds, the structural form (1 − ρ)   /(1 − ρ   )
                                                                    N+c        N+c
                can nevertheless be used as an approximation to P rej . In Exercise 9.14 this will
                be illustrated for the single-server queue with a Markov modulated arrival process.
                                                                    (∞)        (∞)
                Here we illustrate the performance of the approximation (1−ρ)   /(1−ρ   )
                                                                    N+c        N+c
                to the rejection probability in the D/M/c/c + N queue with deterministic arrivals.
                Table 9.8.2 gives the approximate and exact values of P rej for several examples.
                The numerical result shows an excellent performance of the approximation. In
                all examples the approximate value of P rej is of the same order of magnitude
                as the exact value. This is what is typically needed when a heuristic is used for
                dimensioning purposes.
                           X
                9.8.3 The M /G/c/c + N Queue with Batch Arrivals
                                                            X
                Theorem 9.8.2 can be extended to the batch-arrival M /G/c/c +N queue. In this
                model batches of customers arrive according to a Poisson process with rate λ and
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