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A NEW MANAGERIAL MIND-SET


        ness. Some of this debate is a thinly veiled attack on Anglo-
        Saxon market-based capitalism. For such critics, the crisis was
        proof that free-market capitalism had failed. They saw the eco-
        nomic meltdown as the triumph of greed, characterized by a
        lack of concern about the impact of actions on others, coupled
        with the pursuit of personal wealth at any price. At the British
        Labour Party conference in the autumn of 2009, Gordon
        Brown, the U.K. prime minister, maintained, “What failed was
        the . . . idea that markets always self-correct but never self-
        destruct. What failed was the right-wing fundamentalism that
        says you just leave everything to the market.” 4
           Apart from this political rhetoric, however, there is a serious
        underlying debate about what constitutes fair capitalist behav-
        ior—in other words, what is ethical in business. While most busi-
        ness leaders did, of course, adhere to strict ethical principles, there
        is pressure to move the borders of what is defined as good or bad
        behavior—and, by inference, what is good or bad ethics. The G-
        20 group of advanced economies may find it convenient to deflect
        all blame for economic mismanagement onto the unconstrained
        behavior of the business system, but they are also responding to
        public pressure to rein in the excesses. More than two-thirds of
        the executives we surveyed expect an increase in public scrutiny
        of business ethics and personal excesses. This figure was even
        higher for the United States and the United Kingdom.
           Some of the debate has criticized the teaching at business
        schools, the primary recruiting ground for the finance industry. In
        recent years, nearly 40 percent of the graduates from top business
        schools have accepted positions in finance. A new oath to serve
        the greater good, taken voluntarily by students at Harvard
        Business School, met with a mixture of plaudits and cynicism.
        There are other, more fundamental changes taking place in cur-



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