Page 195 -

TABLE 8-7. Sample postmortem survey questions

The “Accounting Rules Automation” feature is complete.
(strongly agree) 5 4 3 2 1 (strongly disagree)

Do you have additional comments about this?

The “Accounting Rules Automation” feature is useful.
(strongly agree) 5 4 3 2 1 (strongly disagree)

Do you have additional comments about this?

The Vision and Scope document said that the software was intended to address the business need that our
client team was missing critical assessment numbers. How well did the software project fill this need?
(very well) 5 4 3 2 1 (poorly)

Do you have additional comments about this?

The survey should gather a wide range of information about how well the team per-
formed their function, features of the software that was built, the effectiveness of specific
work products and activities, and how well the team met the objectives of the project and
of each phase of development. Survey questions typically cover:
• Were the tasks divided well among the team?

• Were the right people assigned to each task?
• Were the reviews effective?
• Was each work product useful in the later phases of the project?
• Did the software meet the needs described in the vision and scope document?
• Did the stakeholders and users have enough input into the software?
• Were there too many changes?

• How complete is each feature?
• How useful is each feature?
• Have the users received the software?

• How is the user experience with the software?
• Are there usability or performance issues?
• Are there problems installing or configuring the software?
• Were the initial deadlines set for the project reasonable?
• How well was the overall project planned?
• Were there risks that could have been foreseen but were not planned for?

SOFTWARE TESTING 187