Page 6 - 05. Subyek Teknik Mesin - Automobile Mechanical and Electrical Systems Automotive Technology Vehicle Maintenance and Repair (Vehicle Maintenance Repr Nv2) by Tom Denton

Contents

Preface xi
Acknowledgements xiii

Chapter 1 Overview and introduction 1
1.1 Vehicle categories 1
1.1.1 Layouts 1
1.1.2 Types and sizes 3
1.1.3 Body design 3
1.1.4 Chassis type and body panels 3

1.1.5 Main systems 6
1.1.6 Summary 7

1.2 The motor industry 8
1.2.1 Introduction 8
1.2.2 Types of motor vehicle companies 9
1.2.3 Company structure 11
1.2.4 Role of a franchised dealer 12
1.2.5 Reception and booking systems 12
1.2.6 Parts department 12
1.2.7 Estimating costs and times 13

1.2.8 Jobcards and systems 13
1.2.9 Invoicing 14
1.2.10 Warranties 15
1.2.11 Computerized workshop system 15

1.3 Working safely 18
1.3.1 Introduction 18

1.3.2 The key UK regulations and laws 19
1.3.3 Health and safety law: what you need to know 20
1.3.4 Personal protective equipment (PPE) 23
1.3.5 Identifying and reducing hazards 24
1.3.6 Moving loads 25
1.3.7 Vehicle safety 28
1.3.8 Safety procedures 29
1.3.9 Fire 29
1.3.10 Clean working environment 32
1.3.11 Signage 33
1.3.12 Environmental protection 33