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8  THE NEXT INTERNET  99

            management of cities and overall transportation, as automated vehicles take
            to the streets and highways made ‘smart’ by sensors embedded everywhere.
            Heightened monitoring will also extend to the home, promising greater
            control over heating and cooling, ordering food and supplies and to the
            body as well, where sensors will continuously monitor fitness, blood
            pressure, heart rate and the performance of vital organs. This sounds
            futuristic and, depending on your point of view, either dystopian or uto-
            pian, but it speaks to the power of the new technology and to the fun-
            damental differences between the original Internet and its successor.
              Companies have been quick to take advantage of their leading positions
            in the digital world to expand into the Internet of Things. Prime examples
            include Google’s driverless car, the Apple Watch and Amazon’s embrace of
            robotics in its warehouses to speed the work of order fulfillment. Amazon
            is also beginning to use drones for deliveries, and is developing entirely new
            forms of packaging containing pushbuttons that automate ordering refills.
            The Internet of Things has also given new life to an old industrial firm,
            General Electric, which was remade in the 1990s by shifting from manu-
            facturing to finance. GE has now all but abandoned the increasingly reg-
            ulated world of banking only to emerge as a dominant player producing
            devices essential to the Internet of Things and making use of them in its
            own industrial processes. Along with the benefits to corporations, the
            Internet of Things holds out great promise for the military, because it
            greatly strengthens opportunities to automate warfare through robotics
            and drone weapon delivery, in addition to enhancing and automating the
            management of troops (Gusterson 2015).
              For business, one enormously valuable result of monitoring every device
            and connecting them in a global grid of objects is the exponential growth
            in commercially useful data. Making use of this surge in data will require
            both new cloud data centres and widespread use of data analysis. As
            Manyika et al. (2015) put it, “Currently, most Internet of Things data are
            not used. For example, on an oil rig that has 30,000 sensors, only one
            percent of the data are examined. That’s because this information is used
            mostly to detect and control anomalies—not for optimization and pre-
            diction, which provide the greatest value.” How to use data, internally and
            as a marketable commodity, is one of the biggest challenges facing the
            Internet of Things industry.
              Most of what is written about the Next Internet is technical or pro-
            motional, emphasizing the engineering required to build it or touting the
            potential in sometimes dreamily hyperbolic terms: nonstop leisure,
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