Page 195 - Communication Theory and Research
P. 195

McQuail(EJC)-3281-14.qxd  8/16/2005  6:33 PM  Page 180





                    180                                         Communication Theory & Research
                         expectations accordingly. For the journalist, faster reporting means less time for
                         selection and processing. Across the board, the time difference between event
                         and report is decreasing, those involved are allowed less time to give their
                         reactions (Van der Donk and Tops, 1992: 54) and increasingly, moreover, it is the
                         public’s opinion that is sought through instant opinion polls, ‘The politicians
                         reach the people via television; the people reach the politicians via polls’ (see
                         Abramson et al., 1988: 90). The life of public issues is shortened as the publicity
                         process speeds up. This whirling communication carousel of immediate action
                         and reaction within the publicity process decreases rather than increases the
                         scope for journalistic signification.
                           Finally, increased opportunities for telematic communication also lead to a
                         greater concentration, a greater density (Münch, 1993: 262–3; Weischenberg et al.,
                         1994: 27) of available information. In principle, each message can now reach
                         everyone and, in principle, be received by everyone. Journalists are finding it
                         increasingly difficult to attract the public’s attention within this densely packed
                         public space. There is a parallel increase in employment opportunities for
                         professional attracters of attention such as government information officials and
                         public relations (PR) officers, the natural antipodes of journalists. Recent
                         research in the Netherlands shows that the first group already outnumbers the
                         latter by 2:1 (Van Ruler and de Lange, 1995: 24).
                           When we wish to summarize the preceding trends into a formula, the ‘commun-
                         ication pressure’ in  society consists of a multiplication of volume, speed of
                         circulation and density of public communication:

                              Communication pressure = Volume × Speed of circulation × Density.


                         The most distinguishing feature of the new communication services based on
                         telematics, interactivity (Bardoel, 1993: 57), undermines the position of journalism
                         yet again. The emphasis shifts from ‘allocution’ to ‘consultation’ (Bordewijk and
                         Van Kaam, 1982; McQuail, 1987: 41), from undirected dissemination to a directed
                         search for information. Increasingly, it is the receiver to whom the task of
                         selection falls. Although it is fair to say that only a limited public, as yet, will
                         actually make use of such (inter)active opportunities, as a matter of principle their
                         significance is considerable, for they infringe on the exclusive access to many
                         different sources that journalists have enjoyed up till now.
                           Interactive services may also provide an incentive for increased commun-
                         ication between citizens, for  horizontal communication in society. It has been
                         predicted that this development will be at the expense of the existing vertical
                         communication between the state and the citizen, in which journalism has
                         traditionally played such an important part. The advance of what Abramson et al.
                         (1988: 113) refer to as ‘unmediated media’ may exert extra pressure on the position
                         and the filtering effect of the established media. Moreover, the combination of
                         computers and networks provides additional opportunities for communication in
                         fields of social life hitherto practically untouched by the media. We are already
                         seeing the emergence of many new circles of communication, bound together
                         by common interest, through services such as the Internet. The ‘media gap’
   190   191   192   193   194   195   196   197   198   199   200