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                   they become almost invisible. This brings to mind the dialectics of hypermediacy and
                   immediacy mentioned in Chapter 2: the phenomenon that media technologies can
                   either become the reflexive focus of their users’ attention or function as transparent
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                   channels for users who are completely focused on the communication content. A
                   related distinction is that some media use is highly conscious and focused in time and
                   space, while on other occasions media are almost omni-present but scattered across
                   the background of a wide range of social activities. The typical use of a book by
                   reading it is, for instance, much more focused than when reading the message of an
                   advertising poster in the street. There is always a certain degree of fuzziness around
                   all categories, including those of media use and shopping space. Still, people con-
                   tinuously use such categories, and so do we in our research. By not taking them as
                   given, but exploring how they are constructed in everyday practices, the false illusion
                   of their naturalness may be broken.
                     Communication and consumption are parallel and interrelated processes, each
                   comprising several phases. Consumption studies have tended to focus on purchase
                   rather than use, while media reception studies tend to focus on a particular facet of
                   use: that of reading, watching or listening. Such reception may be seen as the core
                   and ‘preferred’ activity of media use, but there are also other ways to make use of
                   media commodities where the user does not step into the symbolic universe of media
                   content. By acknowledging the existence of use forms other than reception, and of
                   other consumption phases than that of use, one may get a larger picture and under-
                   stand the wider contexts that are relevant to understanding how reception in the
                   narrow sense works. 3

                   TYPES OF MEDIA CONSUMPTION
                   The media world is internally structured, but the division lines vary between
                   different contexts and perspectives. Users, salespeople and producers have varying
                   ideas on what constitutes one particular kind of media. Instead of at the outset
                   fixating a definite and limited set of media, we have included all possible kinds of
                   media and media use that could be found within the shopping centre. The conven-
                   tional limitation of media studies to the press and television misses their interplay
                   with a wider range of communication technologies in the cultural industries as well
                   as in daily life. This brings up questions about what constitutes a communication
                   medium. Again and again, we were reminded of how vague and difficult the very
                   concept of ‘a medium’ is, and how divergent are people’s conceptions of media.
                     A close reading of classical and contemporary texts in media studies actually offers
                   surprisingly little clarification when it comes to a media definition. There is simply
                   no straightforward consensus on the extent of the concept of media. Much research
                   is still tied to the journalistic practices of producing information and news, while
                   systematically neglecting mass-produced genres like entertainment, fiction and
                   games, as well as interpersonal communication through phone, post or computer
                   networks, or interactive/productive media uses such as photography or web pages.
                   There is generally no real theoretical justification for this limitation, which is rather


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