Page 96 - Creating Spiritual and Psychological Resilience

Principles of Risk Communication 65

Appendix B.

77 Most Frequently Asked Questions by Journalists in a Disaster
or Crisis

1. What is your name and title? 21. What responses have you
2. What are you job received?
responsibilities? 22. Can you be specific about the
3. What are your qualifications? types of harm that occurred?
4. Can you tell us what 23. What are the names of those
happened? that were harmed?
5. When did it happen? 24. Can we talk to them?
6. Where did it happen? 25. How much damage
7. Who was harmed? occurred?
8. How many people were 26. What other damage may
harmed? have occurred?
9. Are those that were harmed 27. How certain are you about
getting help? damages?
10. How certain are you about 28. How much damage do you
this information? expect?
11. How are those who were 29. What are you doing now?
harmed getting help? 30. Who else is involved in the
12. Is the situation under control? response?
13. How certain are you that the 31. Why did this happen?
situation is under control? 32. What was the cause?
14. Is there any immediate 33. Did you have any forewarn-
danger? ing that this might happen?
15. What is being done in 34. Why wasn’t this prevented
response to what happened? from happening?
16. Who is in charge? 35. What else can go wrong?
17. What can we expect next? 36. If you are not sure of the cause,
18. What are you advising people what is your best guess?
to do? What can people do to 37. Who caused this to happen?
protect themselves and their 38. Who is to blame?
families—now and in the 39. Could this have been
future—from harm? avoided?
19. How long will it be before the 40. Do you think those involved
situation returns to normal? handled the situation well
20. What help has been requested enough?
or offered from others?