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6 6 Crisis Communication

            16, the role and the benefits of having a risk manager in a rapidly
            changing business environment are detailed.
              Finally, in Chapter 17, crisis communication checklists are pro-
            vided. These will help you, should you ever have the misfortune to be
            confronted with a crisis.
              If my co-authors and I have succeeded in convincing you and your
            organization of the absolute necessity for proactive crisis communica-
            tion and proper planning, then the objectives of this book will have
            been met. ‘Forewarned is forearmed!’

                                                         Peter Frans Anthonissen
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