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viii Contents

Metrics ............................................................................................................. 30
Technology and Tools...................................................................................... 31
The CSFs for Data Governance .............................................................................. 31
Summary.................................................................................................................. 32
CHAPTER 4 The data governance business case ........................................... 33

The Business Case................................................................................................... 33
Objectives of the Business Case for DG................................................................. 34
Contents of the Business Case ................................................................................ 35
Vision ............................................................................................................... 35
Program Risks.................................................................................................. 36
Business Alignment ......................................................................................... 36
Costs of Data Quality ...................................................................................... 36
Costs of Missed Opportunities ........................................................................ 36
Obstacles, Impacts, and Changes .................................................................... 36
Presentation of the Case .................................................................................. 37
The Process to Build the Case ................................................................................ 37
Fully Understand Business Direction.............................................................. 37
Identify Possible Opportunities ....................................................................... 37
Identify Usage Opportunities........................................................................... 38
Define Business Benefits and Risks–Management Benefits........................... 38
Confirm ............................................................................................................ 38
Quantify Costs ................................................................................................. 38
Prepare the Business Case Documentation..................................................... 38
Approach Considerations................................................................................. 38
Summary.................................................................................................................. 39
CHAPTER 5 Process overview for deploying data governance ........................ 41
The DG “Methodology”.......................................................................................... 42
Process Overview .................................................................................................... 42
Scope and Initiation................................................................................................. 43
Considerations.................................................................................................. 43
Assess....................................................................................................................... 44
Considerations.................................................................................................. 45
Activities .......................................................................................................... 46
Vision....................................................................................................................... 47
Considerations.................................................................................................. 47
Activities .......................................................................................................... 48
Align and Business Value........................................................................................ 48
Considerations.................................................................................................. 48
Activities .......................................................................................................... 48
Functional Design.................................................................................................... 49
Considerations.................................................................................................. 50
Activities .......................................................................................................... 50