Page 9 - Design for Six Sigma a Roadmap for Product Development

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Contents

Preface xiii
Preface to the First Edition xv

Chapter 1. Quality Concepts 1
1.1 What Is Quality? 1
1.2 Quality Assurance and Product/Service Life Cycle 3
1.3 Development of Quality Methods 8
1.4 Business Excellence, Whole Quality, and Other Metrics
in Business Operations 17
1.5 Summary 20

Chapter 2. Six Sigma and Lean Fundamentals 21
2.1 What Is Six Sigma? 21
2.2 Process:The Basic Unit for the Six Sigma Improvement Project 22
2.3 Process Capability and Six Sigma 28
2.4 Overview of Six Sigma Process Improvement 34
2.5 Lean Operation Principles 39
2.6 Process Mapping, Value Stream Mapping, and Process Management 45
2.7 Six Sigma Goes Upstream: Design for Six Sigma (DFSS) 54
2.8 Summary 55

Chapter 3. Product Development Process and Design for Six Sigma 57
3.1 Introduction 57
3.2 More on the Product Development Process 59
3.3 Lean Principles in Product Development 71
3.4 Lean Product Development Approaches 74
3.5 What Is Design for Six Sigma? 86
3.6 Why “Design for Six Sigma”? 89
3.7 Design for Six Sigma (DFSS) Phases 91
3.8 More on Design Process and Design Vulnerabilities 95
3.9 Differences between Six Sigma and DFSS 97
3.10 What Kinds of Problems Can Be Solved by DFSS? 99
3.11 Design for a Six Sigma (DFSS) Company 101

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