Page 196 - Electronic Commerce

Selling on the Web

Rawsthorn, A. 2013. “What Constitutes Good and Bad Web Design?” The New York Times,
January 6. (http://www.nytimes.com/2013/01/07/arts/design/what-constitutes-good-and-
bad-web-design.html)
Rayport, J. and J. Sviokla. 1995. “Exploiting the Virtual Value Chain,” Harvard Business Review,
73(6), November−December, 75–85. 171
Rosenberger, R. 2013. “Why Don’t People Want to Read E-books on Tablets?” Slate, August
15. (http://www.slate.com/blogs/future_tense/2013/08/15/ebook_sales_decline_do_people_
not_want_to_read_books_on_tablets.html)
Rueter, T. 2011. “Home Depot Enables Online Shoppers to Pick Up Purchases Inside Stores,”
Internet Retailer, September 2. (http://www.internetretailer.com/2011/09/02/home-depot-
enables-online-shoppers-pick-items-stores)
Sanderfoot, A. and C. Jenkins. 2001. “Content Sites Pursue Fee-Based Model,” Folio: The
Magazine for Magazine Management, 30(6), 15–16.
Schiller, K. 2011. “Google Opens eBookstore,” Information Today, 28(1), January, 8.
Schwartz, E. 1997. Webonomics. New York: Broadway Books.
Schwartz, E. 1999. Digital Darwinism. New York: Broadway Books.
Shneiderman, B. 1997. Designing the User Interface: Strategies for Effective Human-Computer
Interaction. Reading, MA: Addison-Wesley.
Sklar, J. 2012. Principles of Web Design, Fifth Edition. Boston, MA: Course Technology.
Spira, J. 2011. “Internet TV: Almost Ready for Prime Time,” IEEE Spectrum, 48(7), July, 24–26.
Stambor, Z. 2011. “Customer Service: Video and Chat Help E-retailers Get Personal With Cus-
tomers,” Internet Retailer, June 30. (http://www.internetretailer.com/2011/06/30/customer-
service)
Steel, E. 2007. “Job-Search Sites Face a Nimble Threat; Online Boards Become Specialized,
Challenging Web-Print Partnerships,” The Wall Street Journal, October 9, B10.
Stone, B. 2008. “Netflix Partners With LG to Bring Movies Straight to TV,” The New York Times,
January 3. (http://www.nytimes.com/2008/01/03/technology/03netflix.html)
Stross, R. 2011. “The Therapist Will See You Now, Via the Web,” The New York Times, July 9.
(http://www.nytimes.com/2011/07/10/technology/bringing-therapists-to-patients-via-the-web
.html)
Tedeschi, B. 2005. “New Era of Ticket Resales: Online and Aboveboard,” The New York Times,
August 29, C4.
Their, D. 2012. “Comedian Louis CK Is the King of Direct-to-consumer Sales,” Forbes, June 28.
(http://www.forbes.com/sites/davidthier/2012/06/28/comedian-louis-ck-is-the-king-of-direct-
to-consumer-sales/)
Tian, X. and B. Martin. 2011. “Impacting Forces on eBook Business Models Development,”
Publishing Research Quarterly, 27(3), 230–246.
Tognazzi, B. 2009. “How to Achieve Painless Registration,” AskTOG, November-December.
(http://www.asktog.com/columns/081Registration.html)
Weiss, T. 2000. “Walmart.com Back Online After Four-Week Overhaul,” Computerworld, 34(45),
November 6, 24.
Williams, T. 2005. “NYTimes.com to Offer Subscription Service,” The New York Times, May 17, C5.
Wu, J. 2011. Global Recorded Music Market Forecast. Boston: Strategy Analytics.
Zeitchik, S. 2003. “New Worlds at Lonely Planet,” Publishers Weekly, 250(25), June 23, 12.
Zimmerman, A. 2000. “Wal-Mart Launches Web Site for a Third Time, This Time Emphasizing
Speed and Ease,” The Wall Street Journal, October 31, B12.

Copyright 2015 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.