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                                                                                  Careers in Information Processing


                CAREERS IN
                                                                   Careers in information processing
                INFORMATION
                PROCESSING
                                                                   •  Computer Programmers
                Information processing is defined as the collection of data  •  Computer Systems Administrators
                into an organized and readable format. It is the process of  •  Computer Consultant
                                                                   •  Data Communications Analysts
                changing raw data into information that can be used to  •  Database Administrators
                make decisions and solve problems. Careers that process  •  Design and Development
                                                                   •  Ergonomics Engineers
                information are referred to as information technology  •  Help Desk
                (IT) positions. IT uses computer hardware and software  •  Implementation and Evaluation
                to collect, maintain, protect, process, and distribute infor-  •  Information Security Specialists
                                                                   •  IT Manufacturing
                mation. Careers include positions that fall within three  •  Medical Record/Health Information Technicians
                broad categories: hardware, software, and management.  •  Network Managers/Administrators
                                                                   •  Product Design and Development
                                                                   •  Computer Sales
                                                                   •  Security Managers/Administrators
                IT HARDWARE CAREERS                                •  Computer Service and Repair
                Careers in the IT hardware area include product design,  •  Software Analysts
                                                                   •  Software Sales
                development, manufacturing, service, and repair. Engi-  •  Software/Computer Support Specialists
                neering degrees, particularly those of electrical engineers,  •  Support Managers/Administrators
                are the basis for product development teams in all hard-  •  System Analysts
                                                                   •  Web Design Specialists
                ware areas. The development of motherboards, random-
                access memory chips, networking products, graphics and
                sound cards, and disk drives define modern computer  Table 1
                development. Ergonomics engineers provide expertise on
                design, look and feel, physical interface, and usability for
                all new products in IT.                          not unusual to see exceptionally gifted teenage program-
                                                                 mers who have not completed high school. Programming
                   Individuals who are interested in assembly, service,
                and repair of IT hardware components may be able to  ability, more than education, is the requisite for employ-
                                                                 ment. Most organizations that hire younger programmers
                obtain nondegree jobs. These jobs normally require indus-
                try certification that includes A+, Net+, Comptia, or on-  will pay for their collegiate education and advanced
                the-job training from specific vendors as well as specific  degrees.
                industry certifications offered by Oracle, Cisco, Sun  Programming requires specific skills to be successful.
                Microsystems, and Microsoft. Skills required for hardware  Programmers must be precise and detail oriented. They
                careers include hands-on capability, being comfortable  must have the patience to find one bad line of code
                with test and evaluation equipment, and the ability to  among millions and recognize the error and how to fix it
                troubleshoot a problem to successful conclusion. The abil-  in the most expedient manner possible. The very best pro-
                ity to write clear and concise engineering evaluations and  grammers are both creative and logical, using both sides of
                trouble reports separates the most successful hardware  the brain to accomplish their tasks. All programmers must
                engineers from their peers.                      have exceptional time management skills since they are
                                                                 always under a deadline. Finally, programmers must be
                IT SOFTWARE CAREERS                              able to operate in teams. Programming teams are the de
                                                                 facto standard in twenty-first century IT.
                Careers in software design and development fall into two
                categories: programmers and analysts. Programmers work  Software analysts are programmers who advance to
                in one or many programming languages each of which has  the point of analyzing new customer needs or product
                specific software applications. These languages may work  requirements and define specifications for new software or
                only on mainframes, only on personal computers, or only  software upgrades. They develop needs analysis documents
                on networks. The more languages programmers are fluent  that specify software tools or features that will improve or
                in, the more valuable they are to their employer, but every  enhance existing software. When completely new software
                programmer must be exceptional in at least one language.  is needed, a client request is often ill-defined. It is up to the
                Languages in vogue in the first decade of the twenty-first  software analyst to interpret this request and develop a
                century included .Net, C# (C sharp), Java,  Visual J++,  strategy to create software that meets the needs of the
                XML, Perl, and Ada. Programmers usually have a degree  client. Software analysts must be able to think outside the
                in computer science or advanced mathematics, but it is  box, see possibilities that do not exist in available software,


                ENCYCLOPEDIA OF BUSINESS AND FINANCE, SECOND EDITION                                        91
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