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vi     Enterprise Data Governance

                                    1.5.1. Technical classification ..................      28
                                    1.5.2. Customer Data Integration (CDI) ...........      31
                                    1.5.3. Product Information Management (PIM) and
                                    Product Life Management (PLM) ...............           33
                                    1.5.4. Lightweight Directory Access Protocol (LDAP) . .     35

                                Chapter 2. Strategic Aspects ...................            37
                                  2.1. Corporate governance .....................           37
                                    2.1.1. Forced against the wall by regulations  .......    38
                                    2.1.2. The new scorecard .....................          41
                                  2.2. The transformation stages of an IT system .......    42
                                    2.2.1. First stage: the data repository  ............    43
                                    2.2.2. Second stage: the business rules repository
                                    is added to the data repository .................       46
                                    2.2.3. Third Stage: adding the business
                                    processes repository ........................           49
                                  2.3. Sustainable IT Architecture .................        51
                                    2.3.1. The new management control  .............        52
                                    2.3.2. Maintaining knowledge and the
                                    strategic break  ...........................            55


                                Chapter 3. Taking Software Packages into Account ..         57
                                  3.1. The dead end of locked repositories ............     57
                                  3.2. Criteria for choosing software packages .........    59
                                    3.2.1. Availability of the data model  .............    61
                                    3.2.2. Repository updates  ....................         62
                                    3.2.3. Neutralization of a locked MDM ............      62
                                  3.3. Impact for software vendors .................        63
                                  3.4. MDM is also a software package ..............        65

                                Chapter 4. Return on Investment ................            69
                                  4.1. Financial gain from improved data quality .......    69
                                  4.2. The financial gain of data reliability  ...........    71
                                  4.3. The financial gain of mastering operational risks ...    74
                                    4.3.1. An all too often inefficient control system  .....    74
                                    4.3.2. MDM for the control of operational risks ......    76
                                  4.4. The financial gain of IS transformation  .........    77
                                    4.4.1. The overlap of an Information System and IT ...    78
                                    4.4.2. Financial valuation of an Information System  . .     79
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