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CHAPTER
6
Software and Vendor
Selection
LEARNING OBJECTIVES
After reading this chapter, you should be able to:
Understand the initial steps in the process Understand why the first steps in the
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for the successful purchase and purchase of an ERP are critical to the
implementation of an ERP system. change management process.
Determine the total cost of ownership and Identify the steps involved in negotiating
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what it is to partner with an ERP vendor. a contract with a vendor.
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