Page 25 - Executive Warfare
P. 25

Introduction



               high-stakes poker game. Everybody has to pay those dues to play. But a
               lot of people think that all they have to do to win is pay those dues. They
               are markedly mistaken—and most find this out the hard way and usu-
               ally too late.
                  There is also another catch that no one tells you about—not when
               you’re a child, not when you’re a college student, not when you’re a young
               and eager employee—not ever, for that matter. It’s not just that the pyra-
               mid narrows and the competition toughens as you rise. It’s that the game
               changes fundamentally.
                  At a certain point on the way to the executive suite, the simple chain of
               command you have worked under for
               years turns into filigree, and you no
                                                            IT’S NOT JUST THAT
               longer have just one boss to please. You
                                                            THE PYRAMID
               now have a complex, hazy matrix of
                                                            NARROWS AND THE
               hundreds of bosses. And you cannot
                                                            COMPETITION
               rise without impressing a good number
                                                            TOUGHENS AS YOU
               of them.
                                                            RISE. IT’S THAT THE
                  These bosses include not just your
                                                            GAME CHANGES
               direct boss, but also the people above
                                                            FUNDAMENTALLY.
               him or her to whom you have now
               become visible, including the organiza-
               tion’s chief executive and the board of directors. Your other new bosses
               include every single person who has any influence over any of these
               higher-ups.
                  Chances are good that the higher-ups are listening to your peers. They
               are also listening to the people in human resources, the general counsel’s
               office, and the accounts payable department that processes your expenses.
               They may very well be listening to some of your underlings, too, who are
               probably more prominent themselves than any underlings you’ve ever had
               to supervise before.
                  These bosses are definitely listening to the outsiders you might expect
               to be influential, such as clients, regulators, and the press. But they’re also



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