Page 92 - Executive Warfare
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EXECUTIVE W ARF ARE



         more and more likely to send you to an off-site to learn something. Some
         of these are worthwhile, namely, the highly technical courses that teach you
         a particular skill. On the other hand, few things are worse in a career than
         being sent to one of those Outward Bound off-sites to learn “leadership”
         while wearing damp hiking boots and swatting off mosquitoes.
            There is an entire multi-billion-dollar industry designed to teach peo-
         ple skills such as team-building, and you will never meet more arrogant
         men and women in your life than these people experts because they
         unfailingly treat everybody like third graders.
                                         On this particular retreat, Citibank
                                       brought in some instructors with Har-
                 FEW THINGS ARE        vard credentials and put us all up in a
                 WORSE IN A            series of log cabins for a course about
                 CAREER THAN           managing people. A harmless enough
                 BEING SENT TO         venture on the surface, but Citibank at
                 ONE OF THOSE          that time was a very, very competitive
                 OUTWARD BOUND         place. Truly a place of the best and
                 OFF-SITES TO          brightest, lots of stars. People who, for
                 LEARN                 the most part, behaved like piranhas
                 “LEADERSHIP”          because they were hunting all the
                 WHILE WEARING         time—hunting for funding, hunting for
                 DAMP HIKING           projects, hunting for ways to beat up the
                 BOOTS AND             other divisions and make more money
                 SWATTING OFF          than they did.
                 MOSQUITOES.             Nonetheless, the theory was that after
                                       two weeks of dirt roads and pine nee-
                                       dles and no alcohol, we’d all come out
         as “people”people. There were about 20 of us in the class, mostly midlevel
         managers who were relatively new to the company and strangers to each
         other, plus a few more powerful types who were in the dog house. If you
         go to one of these things and there is a senior vice president among you,
         you know that he or she has committed some political blunder and is there



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