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10  FEARLESS LEADERSHIP





             The Top 10 Differences for the World’s Most Admired
             Companies
              1. More effective at building clarity. They are better at
                 implementing strategy and simplifying complex organiza-
                 tion structures.
              2. Have a stronger culture of accountability. They excel at driving
                 strategic accountability right down through the organization.
              3. Pay more attention to customers and growth. They place
                 greater focus on customer loyalty and long-term growth in
                 performance measures.
              4. Are better at working across the organization and operating
                 globally. They place much more importance on leaders’
                 working cross-organizationally, are more effective at it,
                 and get more value from it.
              5. Have a stronger focus on innovation and resilience. They
                 are more effective at creating a culture of innovation and
                 building resilience into the organization.
              6. Are better at climate management. They more clearly
                 understand the culture and more actively manage the climate
                 of the organization.
              7. Have a stronger focus on people. They are more effective at
                 managing employee engagement and stronger commitment
                 to internal development.
              8. Have a stronger focus on succession planning. They apply a
                 broader and more consistent approach to talent management.
              9. Have stronger leadership and focus on the top team.
                 Leaders are significantly better at self-management, empathy,
                 teamwork, and collaboration.
             10. Are better at rewarding and giving recognition to attract
                 and retain talent. They have a stronger focus on total reward
                 for and recognition of top performance.

             Source: Adapted from a presentation by David Sissons, Vice President of Hay Group, Toronto,
             Canada, June 5, 2008.
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