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Aligning Emotionally and Intellectually  245


                  reports, coworkers, the next level up, and stakeholders. The
                  easiest way to assess where alignment is missing is to ask,
                  “Where am I frustrated, tolerating people or situations, withhold-
                  ing commitment, or lacking passion and enthusiasm?”
                     If you waffle in answering the question “Am I emotionally
                  and intellectually aligned?” then your answer is no. The
                  absence of a clear and resounding, “Yes, I am fully aligned”
                  informs you that something is missing or preventing you
                  from giving your all.
                     Not being aligned at Level 5 does not mean you are not
                  committed or engaged. Quite the contrary: chances are that
                  you have a frustrated commitment or an unmet expectation
                  that requires further exploration with the appropriate person.
               2. What stops you from being fully aligned? Explore what
                  prevents you from emotionally and intellectually committing.
                  Often the lack of alignment can be traced to not feeling lis-
                  tened to or understood, or not making a clear and direct request
                  to the appropriate person. Start by identifying where you feel
                  that your commitment has been thwarted. Allow room for the
                  likely possibility that you may be sabotaging yourself; focus on
                  your behavior and what you can do to alter the situation.
                     A reminder about requests: many times we fail to make
                  requests because we think we will not receive a positive
                  response. Set aside your resignation and play big: identify the
                  request you want to make and do not skimp on what you
                  need to communicate. Breakthroughs are produced by taking
                  bold stands and making clear and direct requests, and then
                  committing to action.


             LEADERSHIP ACTION
             Discover What Blocks Your Team from Aligning—
             Emotionally and Intellectually
             With your team, identify critical areas in which group members are not
             aligned. Use the five levels of alignment and dialogue to discover what is
             preventing Level 5 alignment by asking:
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