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Other titles in the Briefcase Books series include:
Customer Relationship Management by Kristin Anderson
and Carol Kerr
Communicating Effectively by Lani Arredondo
Performance Management by Robert Bacal
Recognizing and Rewarding Employees by R. Brayton Bowen
Motivating Employees by Anne Bruce and James S. Pepitone
Building a High Morale Workplace by Anne Bruce
Six Sigma for Managers by Greg Brue
Design for Six Sigma by Greg Brue and Robert G. Launsby
Leadership Skills for Managers by Marlene Caroselli
Negotiating Skills for Managers by Steven P. Cohen
Effective Coaching by Marshall J. Cook
Conflict Resolution by Daniel Dana
Project Management by Gary R. Heerkens
Managing Teams by Lawrence Holpp
Hiring Great People by Kevin C. Klinvex,
Matthew S. O’Connell, and Christopher P. Klinvex
Time Management by Marc Mancini
Retaining Top Employees by J. Leslie McKeown
Empowering Employees by Kenneth L. Murrell and
Mimi Meredith
Presentation Skills for Managers by Jennifer Rotondo
and Mike Rotondo
The Manager’s Guide to Business Writing
by Suzanne D. Sparks
Skills for New Managers by Morey Stettner
The Manager’s Survival Guide by Morey Stettner
Manager’s Guide to Effective Meetings by Barbara J. Streibel
Interviewing Techniques for Managers by Carolyn P. Thompson
Managing Multiple Projects by Michael Tobis and Irene P. Tobis

To learn more about titles in the Briefcase Books series go to
www.briefcasebooks.com
You’ll find the tables of contents, downloadable sample chap-
ters, information on the authors, discussion guides for using
these books in training programs, and more.