Page 118 - Global Project Management Handbook
P. 118
DEVELOPING MULTINATIONAL PROJECT TEAMS 5-7
Membership
Innovative behavior
High response rate self-development
Risk-sharing
Conflict management
Committed
Self-directed
The
Change oriented effective Effective
team communications
High morale and Effective cross-functional
team spirit
interfaces and alliances
Enjoy work
Quality oriented
Minimal reliance
High need for
achievements on procedures
FIGURE 5.3 Traits of a high-performing team.
On the Local Level
1. Influences of external business environment. The external business environment influ-
ences the internal organizational environment, including its (a) work and organizational
processes, (b) tools and techniques, and (c) management style and leadership.
2. Drivers and barriers toward team characteristics. The three organizational variables of
(a) work and organizational processes, (b) tools and techniques, and (c) management
style and leadership create certain conditions that influence the team characteristics at
the local level.
3. Influences on team performance. The organizational conditions created in step 2 influ-
ence team performance at the local level.
On the Global Level
4. Work and performance integration. Project subteam performance integrates into global
team performance. The process is intricate and often nonlinear.
5. Feedback loop. Global team performance influences the organizational variables at the
local level that create the conditions for local team performance.
Although all variables and influences are intricately interrelated, using the systems
approach allows researchers and management practitioners to break down the complexity
of the process to create a framework for monitoring and analyzing team performance in
global environments and for fine-tuning the enterprise toward high overall team perfor-
mance. It also provides the basis for monitoring and managing early warning signs and
compound indicators, such as drivers and barriers to global team performance.
DRIVERS AND BARRIERS OF HIGH TEAM PERFORMANCE
Management tools such as benchmarking and root-cause analysis can be helpful in
identifying the drivers and barriers to effective teamwork. Drivers are factors that
influence the project environment favorably, such as interesting work and good project
