Page 264 - Global Project Management Handbook

CHAPTER 13

PROJECT CRITICAL
SUCCESS FACTORS: THE

PROJECT-IMPLEMENTATION

PROFILE

Jeffrey K. Pinto
Black School of Business, Pennsylvania State University,
Erie, Pennsylvania

Dennis P. Slevin
Katz Graduate School of Business, University of Pittsburgh,
Pittsburgh, Pennsylvania

Dr. Pinto holds the Andrew Morrow and Elizabeth Lee Black Chair in
Management of Technology at the Black School of Business at
Pennsylvania State University. He is also adjunct professor at the
University of Technology, Sydney. He received both a Ph.D. and an
MBA from the University of Pittsburgh and holds a B.A. in history
and a B.S. in business administration from the University of
Maryland. His research interests include the study of project man-
agement and the processes by which organizations implement inno-
vations and advanced technologies. He is a member of the Project
Management Institute, the Association of Project Management, and
the Engineering Management Society.

Dr. Slevin is professor of business administration at the Joseph M.
Katz Graduate School of Business at the University of Pittsburgh.
Dr. Slevin holds a B.A. from St. Vincent College, a B.S. from M.I.T.,
an M.S. from Carnegie-Mellon University, and a Ph.D. from Stanford
University. He is the author of numerous refereed journal articles,
book chapters, and books. He is a member of the Project Management
Institute and the Academy of Management. His research and con-
sulting interests focus on project management, the implementation
of organizational innovation, and entrepreneurship.

Many examples of project management tools used for tracking the “harder” technical
aspects of projects throughout their development and implementation exist today.
While there are great advantages to the use of these techniques, they have some poten-
tial drawbacks for successful project implementation. Often some of the longer-run
fundamental, strategic, and more subjective factors are overlooked. The Project-
Implementation Profile (PIP) was developed with two purposes in mind. First, it allows

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