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the cheese stands alone


          What’s that smell?


           Just when it looked like things were going so well, there was
           a problem in the Head-Ex storeroom.







                                      A consignment of cheese
                                      never got recorded and
                                      it‛s been going bad in the
                                      storeroom. We‛ve had to
                                      issue gas masks...






















          A trainee was recording the consignment of cheese when
           there was a problem that prevented the program from
           recording the delivery. That meant the cheese was never
           assigned to a delivery truck. So the cheese never left the
           storeroom and it just sat there for a very long time. And that
           meant—well, you can just imagine...

           To prevent the same thing happening again,
           you need to find what caused the problem.











           294    Chapter 8 ½
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