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GL OS SARY



                 system. It can deal with large data sets sent to be processed on
                 a cluster of servers.

                 SOA: Services-oriented architecture, or a way of organizing en-
                 terprise applications as a set of independent services. SOA
                 concepts led to the establishment of clear Web services stan-

                 dards that enable many exchanges in cloud computing.

                 SOAP: Simple Object Access Protocol, a standard way to send
                 eXtensible Markup Language (XML) documents and other
                 files over the Web, with instructions included on what is to be
                 done with the content once it arrives.

                 Software as a service (SaaS): A form of cloud computing that
                 makes applications available from an online data center. Many
                 users make use of the application at the same time, driving

                 economies of scale. Salesforce.com is a pioneer of SaaS.

                 Spike: A jump in traffic to a Web server or a demand by a run-
                 ning application for a sudden increase in processor cycles.

                 TCP/IP: Transmission Control Protocol/Internet Protocol, a
                 resilient networking protocol on which the Internet is based;
                 it automatically routes around switch or router outages.


                 Virtual appliance: An application along with its operating sys-
                 tem, usually optimized to work together, packaged as a virtual
                 machine and able to be moved over the network as a single
                 file. Virtual appliances are often built to run in a target pub-
                 lic cloud facility, such as an Amazon Machine Image for Elastic
                 Compute Cloud (EC2). Upon receipt, a public cloud can au-
                 tomatically load and run the virtual appliance.



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