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136 CHAPTER 5 The Fulfi llment Process
Figure 5-8: Shared shipping point
Figure 5-9: Multiple shipping points
other plants. In storage facility #3, one of the shipping points handles normal
deliveries, while the other one is reserved for express deliveries or for deliver-
ies that require special handling.
In GBI, each of the fi ve plants has a single shipping point. All customer
deliveries are shipped from one of these locations. Each shipping point is a
loading dock, which is a facility that trucks can back into so they can be loaded.
Figure 5-10 illustrates a loading dock. Other facilities that can operate as ship-
ping points include rail depots (Figure 5-11) and shipyards or ports (Figure 5-12).
In the case of a rail depot, the rail cars are pulled up to the facility and loaded.
When the storage facility is located by a waterway, a shipyard serves the same
purpose.
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