Page 96 - Intelligent Communication Systems
P. 96
8
INTELLIGENT
COMMUNICATION SYSTEMS
As the importance of the communication network in our society increases, the
more human-friendly telecommunication services must become. As the commu-
nication network becomes increasingly indispensable, it becomes increasingly nec-
essary to make the network human-friendly by applying AI, such as knowledge
processing and natural language processing, to our telecommunication services. To
accomplish this, research and development in the following areas is being carried
out:
• Telephones that make a phone call based on name and/or affiliation rather
than a phone number
• Interpreting telephones that perform real-time language interpretation
• Directory service that retrieves a phone number based on the subscriber's
name or job category
• Virtual space teleconferencing system that produces a human-oriented
communication environment with realistic sensations
This chapter describes an intelligent communication system that provides such
human-friendly services.
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