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Accelerating life cycle assessment uptake: life cycle management and ‘quick’ LCA tools

                 understand how to purchase appropriately for a specific environmental problem (Szarka 1991).   145
                 Moreover, environmental consciousness does not necessarily lead to environmentally friendly
                 behaviour, and environmental awareness does not necessarily lead to a change in purchasing
                 behaviour (Gallaroti 1995; Pedersen and Neergaard 2006). Different types of green consumers
                 exist; some may be ‘selectively green’ and/or may be manipulated to purchase products that are
                 not green because of imperfect information (Pedersen and Neergaard 2006). What is perhaps
                 most significant is that information overload is clearly rife in consumer purchasing. In one
                 study, 97% of those surveyed indicated that there ‘was more stuff to read than I could ever
                 dream of reading’, and 92% indicated that they felt ‘surrounded’ by information (Lloyd 2006).
                 Of particular interest for quick LCA is the issue of availability and trustworthiness of environ-
                 mental information. While there is good recognition of eco-label-type information in the
                 Nordic countries (Leire and Thidell 2005), there is poor recognition and a lack of understand-
                 ing of symbols and labels in Australia (e.g. in New South Wales (Taverner Research Company
                 2004)). The exceptions are the Minimum Energy Performance Standards energy labelling and
                 Water Efficiency Labelling Scheme, which are both mandatory and both enjoy widespread rec-
                 ognition among consumers (Horne et al. 2007).
                    Key barriers for consumers include price, awareness, trust, the complexity and availability of
                 information, and the interplay of this with other behavioural factors and influences. These issues
                 also apply to business-to-business ‘sustainable’ purchasing, in which there is evidence of an
                 increase in activity (AELA 2004). Indeed, on the international front, eco-labelling programs in
                 New Zealand and Canada have turned their focus from the consumer market towards the profes-
                 sional purchasing market. For both business and household consumers, there is a case for trust-
                 worthy, clear, useful and independent environmental information, and quick LCA tools could be
                 involved in the supply of such information, perhaps incorporating some form of labelling.
                    Specifiers are a particular group involved in purchasing. For example, interior designers
                 are often responsible for specifying purchases they will not themselves make, but for which
                 they exercise professional responsibility on behalf of clients. In common with other ‘profes-
                 sional’ purchasers, their decisions are generally more informed and more prone to influence
                 by business drivers. In Australia, as in other western countries, specifiers are engaged in
                 responding to an emerging set of ‘green building’ drivers (which vary in their relationship to,
                 and their use of, LCA information). Since specification goes beyond purchasing and involves
                 considerable influence over the nature of the products purchased, there is a specific role for
                 quick LCA tools in assisting specifiers. For example, in determining whether to specify wool or
                 synthetic textiles for chair upholstery, such a tool may allow a specifier to determine reliably
                 and quickly the best environmental option – and the environmental significance of any par-
                 ticular decision.
                 11.3.3  Policy makers and regulators
                 As indicated above, price is an important issue for consumers. Regulation helps to determine
                 prices through a range of market-setting, calibration and intervention strategies. On this basis,
                 if regulation required the external environmental costs of all processes to be incorporated into
                 prices by adding the value of the damage they cause, then many environmentally benign goods
                 and services would be cheaper than they are at present. While a summary of the wide and con-
                 tested literature of neo-classical environmental economics is outside the scope of this book,
                 the point is that regulators have a major role in determining the unevenness of playing fields
                 for environmentally preferable goods and services.
                    Since governments have not generally implemented wide-scale market mechanisms to
                 internalise environmental externalities in consumer goods, there is sometimes a price premium
                 on environmental products. This is despite them having a lower cost to society (including








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