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Chapter 3
Information Systems,
Organizations, and Strategy
LEARNING OBJECTIVESS CHAPTER OUTLINE
After reading this chapter, you 3.1 ORGANIZATIONS AND INFORMATION SYSTEMS
will be able to answer the What Is an Organization?
following questions: Features of Organizations
3 .2 HOW INFORMATION SYSTEMS IMPACT
1. Which features of organizations do
ORGANIZATIONS AND BUSINESS FIRMS
managers need to know about to
Economic Impacts
build and use information systems
Organizational and Behavioral Impacts
successfully? What is the impact of
The Internet and Organizations
information systems on organiza-
Implications for the Design and Understanding of
tions?
Information Systems
2. How does Porter’s competitive 3.3 USING INFORMATION SYSTEMS TO ACHIEVE
forces model help companies COMPETITIVE ADVANTAGE
develop competitive strategies Porter’s Competitive Forces Model
using information systems? Information System Strategies for Dealing with
Competitive Forces
3. How do the value chain and value
The Internet’s Impact on Competitive Advantage
web models help businesses
The Business Value Chain Model
identify opportunities for strategic
Synergies, Core Competencies, and Network-Based
information system applications?
Strategies
4. How do information systems help 3.4 USING SYSTEMS FOR COMPETITIVE
businesses use synergies, core ADVANTAGE: MANAGEMENT ISSUES
competencies, and network-based Sustaining Competitive Advantage
strategies to achieve competitive Aligning IT with Business Objectives
advantage? Managing Strategic Transitions
5. What are the challenges posed by LEARNING TRACK MODULE
strategic information systems and The Changing Business Environment for
how should they be addressed? Information Technology
Interactive Sessions:
Technology Helps Starbucks
Find New Ways to
Compete
Automakers Become Software
Companies
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