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Chapter 4





               Ethical and Social Issues in


               Information Systems










                   LEARNING OBJECTIVES                      CHAPTER OUTLINE

                 After reading this chapter, you        4.1   UNDERSTANDING ETHICAL AND SOCIAL ISSUES
               will be able to answer the                     RELATED TO SYSTEMS
               following questions:                           A Model for Thinking About Ethical, Social, and
                                                               Political Issues
                     1.  What ethical, social, and political   Five Moral Dimensions of the Information Age
                   issues are raised by information           Key Technology Trends that Raise Ethical Issues
                   systems?
                                                        4.2   ETHICS IN AN INFORMATION SOCIETY
                     2.  What specific principles for conduct   Basic Concepts; Responsibility, Accountability,
                   can be used to guide ethical                Liability
                     decisions?                               Ethical Analysis
                                                              Candidate Ethical Principles
               3.  Why do contemporary information            Professional Codes of Conduct
                   systems technology and the                 Some Real-World Ethical Dilemmas
                   Internet pose challenges to the
                                                        4.3   THE MORAL DIMENSIONS OF INFORMATION
                     protection of individual privacy and
                                                              SYSTEMS
                   intellectual property?
                                                              Information Rights: Privacy and Freedom in the
               4  .  How have information systems              Internet Age
                   affected everyday life?                    Property Rights: Intellectual Property
                                                              Accountability, Liability, and Control
                                                              System Quality: Data Quality and System Errors
                                                              Quality of Life; Equity, Access, and Boundaries

                                                        LEARNING TRACK MODULE
                                                              Developing a Corporate Code of Ethics for
                                                               Information Systems






                  Interactive Sessions:
                  Life on the Grid: iPhone
                      Becomes iTrack
                  Monitoring in the Workplace










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