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P ART FOUR

Building and Managing

Systems

Chapter 13 Chapter 15
Building Information Systems Managing Global Systems

Chapter 14 (available on the Web)
Managing Projects

Part Four focuses on building and managing systems in organizations. This part
answers questions such as: What activities are required to build a new information
system? What alternative approaches are available for building system solutions?
How should information systems projects be managed to ensure that new systems
provide genuine business benefits and work successfully in the organization? What
issues must be addressed when building and managing global systems?

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