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4

MANAGING KNOWLEDGE

CREATION IN TEAMS

Chapter Outline
>> Learning Outcomes >> Collaboration and Integration
>> Introduction Mechanisms
>> The Importance of Collaboration in >> The Importance of Trust in
the Knowledge Creation Process Collaborative Work
>> Team-Work and Social and >> Definitions of Trust
Intellectual Capital >> Conclusions
>> Creating Synergy Within Teams >> Case Study 4.1: Research Team
>> Problems of Team and Project Work >> Summary of Key Learning Points
>> Advantages and Disadvantages of
Team-work for Effective Knowledge
Sharing and Knowledge Creation

Learning Outcomes

At the end of this chapter you should be able to:
➡ Understand the dynamics of knowledge creation as it takes place through col-
laboration.
➡ Recognize the problems of collaborative work as well as its potential.
➡ Appreciate the critical role of trust in processes of knowledge creation.
➡ Identify the role of integration mechanisms in facilitating the development of
trust.

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