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xiv Contents
20.6 Tools ...................................................................534
20.7 Concluding Remarks..................................................536
Part VIII Case Studies

21 YAWL4Healthcare............................................................543
Ronny Mans and Wil van der Aalst and Nick Russell and
Arnold Moleman and Piet Bakker, and Monique Jaspers
21.1 Introduction ...........................................................543
21.2 Healthcare Processes..................................................545
21.3 Gynecological Oncology .............................................547
21.4 Realization ............................................................553
21.5 Conclusions ...........................................................561

22 YAWL4Film ...................................................................567
Chun Ouyang
22.1 Introduction ...........................................................567
22.2 Overview of Film Production Processes .............................568
22.3 YAWL4Film Design and Implementation ...........................570
22.4 YAWL4Film Deployment ............................................578
22.5 Pilot Applications: Rope Burn and Family Man.....................584
22.6 Epilogue ...............................................................585
Exercises .......................................................................585

Part IX Epilogue

23 Epilogue .......................................................................591
Wil van der Aalst, Michael Adams, Arthur ter Hofstede, and
Nick Russell
23.1 Overview ..............................................................591
23.2 Positioning of YAWL .................................................593
23.3 Analysis ...............................................................594
23.4 Next Steps .............................................................596
Part X Appendices

A The Order Fulfillment Process Model......................................599
Marcello La Rosa, Stephan Clemens, and Arthur ter Hofstede
A.1 Introduction ...........................................................599
A.2 Overall Process........................................................599
A.3 Ordering ...............................................................603
A.4 Carrier Appointment ..................................................604
A.5 Payment ...............................................................607
A.6 Freight in Transit......................................................608
A.7 Freight Delivered .....................................................609