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11_200023_CH10/Bates  1/17/01 9:06 AM  Page 242










                    242                                                                     Chapter 10



                  Figure 10-4
                  Dedicated access
                  to the Internet for
                  large organizations


                                             Router                                    ISP
                                                                  T1
                                                                         CO

                                                                                     Internet
                                                           Firewall












                                     Enter the Packet-Switching World


                                     To facilitate the integration and convergence of the voice and data
                                     worlds, the industry quickly evolved to the idea of conducting all of
                                     our business using the Internet protocol (IP). The terms that quickly
                                     appeared were as follows:

                                       Voice over IP (VoIP)
                                       Video over IP
                                       Fax over IP

                                        Each of the industry segments was engulfed in a means of making
                                     these real-time, time-sensitive applications work on the IP protocols
                                     and creating an efficiency improvement in the circuit-switched net-
                                     work by changing to a packet-switched architecture. We heard that
                                     using a compressed voice conversation and a packet-switching mech-
                                     anism, we could gain an 11- to 13-fold increase in the number of calls
                                     that could be handled on the existing circuits in the long-distance
                                     and local networks. The model was modified to reflect these changes
                                     by creating a VoIP service and the protocols to support this new use
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