Page 25 - Automobile Mechanical and Electrical Systems Automotive Technology Vehicle Maintenance and Repair (Vehicle Maintenance Repr Nv2) by Tom Denton
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10 Automobile mechanical and electrical systems
Dealer Principal
Sales Manager Parts Manager Receptionist and
Salesperson 1 2 Parts 1 Technician 1 2 3
Figure 1.24 One way in which a company could be structured
Figure 1.25 A ‘motorists’ discount’ shop
Figure 1.26 Small specialist companies are often located in units similar to those shown here
A system should be in place to ensure the level of service provided by the
company meets the needs of the customer. Table 1.4 shows how diverse the
trade is.
