Page 16 - Performance Leadership

P ART I

A REVIEW OF

PERFORMANCE

MANAGEMENT AND

WHAT’S WRONG WITH IT

Part I sets the stage for the rest of the book by providing a straight-
forward but comprehensive view on one of the most important
management challenges we face: creating organizational align-
ment. It offers an overview of current performance management
best practices, and it elaborates on the most influential methodol-
ogy of all—the balanced scorecard. This part of the book also
uncovers what’s wrong with performance management today: the
lack of insight into how measurement drives behaviors of managers
and employees on all levels in the organization. Part I ends with
the introduction of the performance leadership framework.