Page 503 - Pipelines and Risers
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470                                                               Chaprer 25


              Serviceability is suitability for the proposed purposes, i.e.  functionality. Serviceability is
              intended to guarantee the use of the system for the agreed purpose and under the agreed
              conditions  of use.
           0  Safety is the freedom from excessive danger to human life, the environment and property
              damage.  Safety is the state of  being free of  undesirable and  hazardous situations. The
              capacity of a structure to withstand its loading and other hazards is directly related to and
              most often associated with safety.
              Compatibility assures that the system does not  have unnecessary or excessive negative
              impacts on the environment and  society during its life-cycle. Compatibility is also the
              ability to meet economic and time requirements.
           0  Durability assures that serviceability, safety and environment compatibility are maintained
              during the intended life of  the marine system. Durability is freedom from unanticipated
              maintenance problems and costs.


           The alternatives available must  fulfil the minimum criteria for each of  these requirements,
           which is set forward by those that own, operate, design, construct and regulate pipelines. Any
           additional quality that is attained from an alternative will have financial implications over the
           lifetime of the product, as explained earlier.

           This section will define the different types of quality aspects that exist in pipeline engineering.
           These  different  types  include  Management, DesignEngineering  Services, Material  and
           Fabrication, Marine Operations and Operation. It is important to recognize that the quality
           aspect to be analyzed will possibly lead to a failure, and that the calculation of risk of failure
           can be found using the techniques discussed in the risk section of this chapter.

           25.2.2  Management
           Management can be defined as the co-ordination and control of individuals and systems. The
           activity of  management is present throughout the entire pipeline development process. By
           implementing  different  strategies  or  plans  it  is  possible  to  influence  the  quality  of
           performance of the individuals and systems. Research canied out by Bea (1994) implies that
           the  quality  of  performance  of  individuals  and  systems  in  the  design,  construction  and
           reliability of marine structures is a function of the frequency of HumardOrganizational Errors
           (HOE).


           Factors that contribute to HOE can be categorized into individual, organizational and systems
            (hardware, software) errors. Individual or human errors are those that are made by a single
           person which can contribute to an accident.


           The sources of organizational errors can be placed into three general categories. The first is
           upper level management. The lack of  appropriate resources and  commitments to  achieve
           reliability and  the  provision of  conflicting goals and  incentives (e.g.  maintain production
           when  it needs to be decreased to allow maintenance to  be  pedormed on  the  system) are
           examples  of  upper  level  management  errors.  The  second  is  front  line  management.
           Information filtering (make it look better than it really is, tell the boss what he wants to hear-
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