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218 Power Up Your Mind

Use this chart to prompt your own thinking about the learning needed to support change
effectively.

Stage Other feelings, attitudes, Kinds of learning needed
and behaviors? to support the change
1 Early thinking, pioneering,
and adventuring
High excitement levels among
senior people at the same
time as anger, denial, resis-
tance in some

2 Refinement and improve-
ment as the big picture is
communicated more widely
Excitement, engagement,
fear, and resistance existing
side by side

3 Detailed plan agreed
Confidence, excitement, ner-
vousness, and more calcu-
lated resistance from a few

4 Organization and individu-
als adapt as change is
delivered
Relief and gradual accep-
tance and ownership

5 Consolidation of change at
the same time as new busi-
ness imperatives begin to
appear
Reflection, confidence, and
determination linked to
weariness