Page 194 - How America's Best Places to Work Inspire Extra Effort in Extraordinary Times

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B CHAPTER SEVEN

Job Enrichment and

Professional Growth

The Present and Future Driver

Pleasure in the job puts perfection in the work.
—Aristotle

: MARIA—ALL JOBS ARE REALLY THE SAME, RIGHT?

For most of Maria’s life, a job was a job was a job.
It was a paycheck—never enough, but enough to get by. Jobs in
her chosen profession of hotel customer service were simply a means
to an end, helping Maria and her husband put food on the table, keep
one step ahead of the mortgage company, and put a little away for
retirement.
Friends and coworkers often told Maria “she had a gift” for mak-
ing people feel welcome. The best parties were always at Maria’s
house—a fun theme, goofy games—everyone looked forward to an
evening at her place. Hotel guests frequently commented on the little

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