Page 226 - How America's Best Places to Work Inspire Extra Effort in Extraordinary Times

Job Enrichment and Professional Growth C213

Figure 7.4

Representative comments from employees who remained
engaged in difficult times, and those who did not, include:
Voices of Engagement Voices of Disengagement
: “I love my job and enjoy the : “There is little discussion
sales process. It’s been the about development, and when
toughest year of my 26-year something is discussed, there is
career in sales. I hope to con- NEVER a follow-up.”
tinue as I know the economy : “Identify the best of the best
will get to normal and we will on each team and work with
succeed.” them on their career path.
: “I also believe the opportunities These are the people you want
to be promoted help create a to keep, but they are getting
great place to work and make bored and feeling unappreci-
everybody who wants to advance ated and undervalued.”
work hard for the company.” : “Put plans in place to continu-
: “I have been impressed with the ally help employees close their
training they invest in workers, skills gaps. As the company
the money they spend to keep and industry changes, employ-
us up to date technologically so ees too need ongoing develop-
we are competitive, and the way ment to be able to adapt to the
they keep us informed.” changes.”