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Dilemma 6: Short Term Versus Long Term   ■  137




             “Hare Brain” Versus “Tortoise Mind”

             Is the servant-leader a “Speedy Gonzalez” type, rushing
             from place to place, or a more thoughtful person who takes
             his or her time? In other words, is he or she more about quick

             solutions or thoughtful reflection? Or is this the wrong ques-
             tion? Of course, the organization is best served by both. Guy
             Claxton, author of the bestseller Hare Brain, Tortoise Mind:
             Why Intelligence Increases When You Think Less, makes
             a fundamental distinction between “hare brain” and “tor-
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             toise mind.”  The hare brain is logical, quick, analytic, and
             good at mechanistic thinking. As described in the fable, the
             tortoise is slower, less focused, receptive, and more playful,
             almost a dreamer. The tortoise uses what Claxton calls the
             “undermind”—a kind of intuition. The undermind blos-
             soms through rest and meditation. When a creative solu-
             tion is needed, or if a problem is not yet clearly defi ned, the
             tortoise mind, with its thoughtful and meditative qualities,
             offers outcomes.
                 With our hare brains we could quickly come to the con-
             clusion that creativity is born in the tortoise mind. Undoubt-
             edly, the tortoise mind makes a difference. Refl ect for a
             moment: Under which circumstances have your best ideas
             appeared? When did they happen? Let’s guess, you were
             probably more or less relaxed and certainly not stressed
             about needing to come up with a breakthrough solution.
             However, you were also not sitting quietly, just waiting for
             the ideas to bubble up by themselves. Perhaps it was during
             a vacation, or under the shower, or simply in a moment of
             relaxation when you last had a number of ideas pop into
             your head, about how to tackle that diffi cult project.
                 So, what characterizes servant-leaders in this regard?
             Should they take some distance or energetically throw
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