Page 4 - Harnessing the Strengths

CONTENTS

Foreword v
Acknowledgments vii
Background ix

Part I Servant-Leadership: In a Nutshell
1 A Universal Given 3
2 From a Power to a Service Model 13
3 Culture Clashes 19
4 Core Qualities 27
Part II Servant-Leadership in the Intercultural Practice
5 Dilemma 1: Leading Versus Serving 45
6 Dilemma 2: Rules Versus Exceptions 59
7 Dilemma 3: Parts Versus the Whole 77
8 Dilemma 4: Control Versus Passion 95
9 Dilemma 5: Specifi c Versus Diffuse 109
10 Dilemma 6: Short Term Versus Long Term 125
11 Dilemma 7: Push Versus Pull 145
Part III Getting Started with Servant-Leadership:
A Systematic Approach
12 Can We Measure Integrity? 167
13 Benchmarking Servant-Leadership 173
Appendix: Meet the Authors 177
Index 187

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