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CHAPTER 10  SYSTEM ENGINEERING                                     251

                              10.2.2 System Simulation
                              In the late 1960s, R. M. Graham [GRA69] made a distressing comment about the way
                              we build computer-based systems: "We build systems like the Wright brothers built air-
                              planes—build the whole thing, push it off a cliff, let it crash, and start over again." In
                              fact, for at least one class of system—the reactive system—we continue to do this today.
                                Many computer-based systems interact with the real world in a reactive fashion.
               If simulation capability  That is, real-world events are monitored by the hardware and software that form the
               is unavailable for a  computer-based system, and based on these events, the system imposes control on
               reactive system,
               project risk increases.  the machines, processes, and even people who cause the events to occur. Real-time
               Consider using an  and embedded systems often fall into the reactive systems category.
               iterative process model  Unfortunately, the developers of reactive systems sometimes struggle to make
               that will enable you to  them perform properly. Until recently, it has been difficult to predict the performance,
               deliver a working
               product in the first  efficiency, and behavior of such systems prior to building them. In a very real sense,
               iteration and then use  the construction of many real-time systems was an adventure in "flying." Surprises
               other iterations to tune  (most of them unpleasant) were not discovered until the system was built and "pushed
               its performance.  off a cliff." If the system crashed due to incorrect function, inappropriate behavior, or
                              poor performance, we picked up the pieces and started over again.
                                Many systems in the reactive category control machines and/or processes (e.g.,
                              commercial aircraft or petroleum refineries) that must operate with an extremely high
                              degree of reliability. If the system fails, significant economic or human loss could
                              occur. For this reason, the approach described by Graham is both painful and dan-
                              gerous.
                                Today, software tools for system modeling and simulation are being used to help
                              to eliminate surprises when reactive, computer-based systems are built. These tools
                              are applied during the system engineering process, while the role of hardware and
                              software, databases and people is being specified. Modeling and simulation tools
                              enable a system engineer to "test drive" a specification of the system. The technical
                   CASE Tools  details and specialized modeling techniques that are used to enable a test drive are
                Modeling & Simulation
                              discussed briefly in Chapter 31.


                      10.3    BUSINESS PROCESS ENGINEERING: AN OVERVIEW
                              The goal of business process engineering (BPE) is to define architectures that will
                              enable a business to use information effectively.  Michael Guttman [GUT99] describes
                              the challenge when he states:
                              [T]oday's computing environment consists of computing power that's distributed over an
                              enterprise-wide array of heterogeneous processing units, scaled and configured for a wide
                              variety of tasks. Variously known as client-server computing, distributed processing, and
                              enterprise networking (to name just a few overused terms), this new environment promised
                              businesses the greater functionality and flexibility they demanded.
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