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GLOSSARY

Software Quality Assurance (SQA). A set of activities that assess adherence to, and the adequacy of the software
processes used to develop and modify software products. SQA also determines the degree to which the desired
results from software quality control are being obtained.

Software Quality Control (SQC). A set of activities that measure, evaluate, and report on the quality of software
project artifacts throughout the project life cycle.

Story Point. The relative measure of the effort needed to develop a user story, compared with what is considered
a typical user story by the project team.

Tacit Knowledge. Undocumented information.

Tailoring. Adaptation of a software process by adding, modifying, and deleting process activities that are deemed
inapplicable for the project.

Technical Debt. The deferred cost of work not done at an earlier point in the product life cycle.

Theme. User stories associated by a common factor, such as functionality, data source, or security level.

Time-Boxed. Having a prescribed duration limit for a project task.

User Story. A narrative description of a software requirement, function, feature, or quality attribute presented as a
narrative of desired user interactions with a software system.

Velocity. The rate of current work unit completion measured as work units completed per fixed time period, such
as story points, delivered features, functions, function points, user stories, use cases, or requirements completed
in a given time period. Used as a measure of burndown rate or burnup rate.

Virtual Team. A team that is separated by geography or work schedules and that maintains electronic communication.

Workflow Board. In software development, a visual representation of work for developers who pull tasks from the
task backlog; used for on-demand or resource-bound scheduling. Also known as kanban board.

Work Unit. A project task such as a constructing or testing a function point, user story, feature, or requirement.

Yesterday’s Weather. A report of work performance in the most recent reporting period.

©2013 Project Management Institute. Software Extension to the PMBOK Guide Fifth Edition 255
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