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DOMAIN  MODELING  OF  OBJECT-ORIENTED  INFORMATION  SYSTEMS     151
                      From the extracts and comments above, we can make a number of observations. First, the
                    process is quite labor-intensive. Effectively, we have to consider each of the nouns we encounter,
                    even the ones that we may immediately discard. For other nouns, we may have to engage in some
                    heavy reasoning as recorded above.
                      Second, the process can be unsystematic and, on occasions, chaotic. While engaging in this
                    process, it is hard to determine whether we are really making progress toward our final goal. Results
                    are not building up in a steady manner. At any moment, there may occur a new understanding that
                    can profoundly disrupt the whole picture. Some of our reasonings may be tentative or based on
                    shaky grounds (e.g., the reasoning about “contest”), and they need to be followed up. The neces-
                    sary follow-ups and subsequent resolutions are not something that can be easily planned for in a
                    systematic manner.
                      Third, the method is error-prone. Because the method relies mainly on the analyst’s intuitive
                    understanding of the application domain, and because of the unsystematic nature of the analysis
                    process, it is easy to make mistakes.
                      Note: Regarding the above shortcomings—and others as well—natural language processing tools
                    can be very helpful. Tools such as LIDA (Overmyer, Lavoie, and Rambow, 2001) and REVERE
                    (Rayson et al., 2000), for example, can handle large amounts of textual information, extract and
                    present keywords in context, analyze sentences and transform and present them in standard forms,
                    and exhibit links between the elements of the domain model to textual information to facilitate
                    insights and validations, and so on.
                      Going back to the case study, it can be seen that the domain class model given in White
                    (1994)  contains  some  serious  inconsistencies. These  inconsistencies  are  caused  by  what
                    we call the problem of mutating concepts. This problem arises in situations where several
                    concepts in the same application domain are referred to (by the domain experts) by the same
                    term. Thus, in one part of the problem description (or an interview), the term is used with
                    one particular meaning, and then often without warning, in another part of the description it
                    is used with another meaning. This type of problem is very common. It is likely to occur in
                    most nontrivial applications. We coin the term “mutating concept” to draw attention to the
                    potential dangers. 1
                      How does the problem of mutating concepts arise in the Gymnastics case study? Some of the
                    terms, such as “club” and “gymnast,” have a single meaning and do not pose any problem. In
                    contrast, other terms such as “competition,” “event,” and “team”—as it turns out—have multiple
                    meanings and must be handled very carefully. For example, a careful reading of the problem
                    statement reveals two concepts of “competition”:

                      •  One refers to the “competition type” (such as “Women’s Senior Team”);
                      •  The other refers to the “competition in a meet” (such as “Women’s Senior Team” in the
                        “Town Invitational Meet”).

                      The two meanings of the term refer to two different—though closely related—concepts. The
                    fact that the concepts are closely related actually increases the danger of confusion.
                      The concept of “team” requires even greater care. As explained in White (1994):

                        When a club enters a meet, must it enter all the competitions in the meet? The answer is “no.”
                        Must a club have the same set of gymnasts entered in all competitions of a meet? Categori-
                        cally “no,” or you could not have men’s and women’s competitions. In fact, the club enters
                        some subset of its members for a competition. This subset is a team. (White, 1994, p. 34)
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