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Prior research Browne and Rogich (2001) Pitts and Browne (2004) Gilbert (2003); Neill and Laplante (2003) Laguna, Marques, and Garcia (2003); Jones (2003); Marakas and Elam (1998) Hsai et al. (1994); Damas et al. (2005) Marttiin et al. (1995); Some (2006) Ramesh and Jarke (2001) Liang and Hung (1997) Coughlan, Lycett, and Macredie (2003) Connolly, Jessup, and Valacich (1990); Ramos, Berry, and Carvalho (

Classification of Requirements Elicitation Techniques by Communication Focus

Examples Questionnaires Structured interviews Technical document review Workflow, flowcharts Scenario analysis Use case modeling Focus groups What-if analysis Semistructured interview Brainstorming Contextual inquiry Cognitive mapping Observation RepGrid analysis Ethnography

Characteristics Confirmatory Deterministic Bounded Objective Parsimonious Negotiative Semistructured Creative Constructive Unbounded Subjective Epigenetic

Table 3.1 Communication emphasis Verification Collaboration Generation