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CHAPTER 11 PART Iv
The Essentials

of Design
Designing Effective Output

Learning Objectives
Once you have mastered the material in this chapter you will be able to:

1. Understand the objectives for effective output design.
2. Relate output content to output methods inside and outside the organization.
3. Realize how output bias affects users.
4. Design display output.
5. Design dashboards, widgets, and gadgets.
6. Design websites for ecommerce and corporate uses that include Web 2.0 technologies.
7. Understand the development process for apps used on smartphones and tablets.

j

Output is information delivered to users through an information system
by way of intranets, extranets, or the Web. Some data require extensive
processing before they become suitable output; other data are stored,
and when they are retrieved, they are considered output, with little or
no processing. Output can take many forms, including soft copy such as
display screens, smartphones, tablets, microforms, and video and audio
output, as well as the traditional hard copy of printed reports. Users rely
on output to accomplish their tasks, and they often judge the merit of
a system solely by its output. To create the most useful output possible, a systems analyst
must work closely with users through an interactive process until the result is considered to
be satisfactory.

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